2024 universal registration document

2. Corporate governance

Digital development criteria Weighting 7.5%
Continuation of the Company’s digital transformation Continuation of the Company’s digital transformation Weighting 7.5%
  • 6,900 digital experts in a variety of roles, with the strongest growth in e-commerce and data.
  • Accelerating use of the secure GenAI platform, L'Oréal GPT, accessible to all L'Oréal employees (57,200 users, with more than 30,000 regular users each month over the last quarter).
L’Oréal for the Future and digital sustainability L’Oréal for the Future and digital sustainability Weighting 7.5%
  • L'Oréal is recognised as a leader in reducing the environmental impact of media and content, with active participation and recognition within the World Federation of Advertisers (WFA) and AdNetZero. In collaboration with IMPACT+, L'Oréal won two "Campaign Ad Net Zero" awards.
  • The Group published its responsible advertising and marketing communications policies, clearly setting out its commitments to consumers through various marketing codes.
Gartner digital ranking/Industry recognition Gartner digital ranking/Industry recognition Weighting 7.5%
  • At the Cannes Lions 2024 International Festival of Creativity, four Group brands won 13 prizes: Maybelline, Mizani, Lancôme and CeraVe – which won 10 prizes including the Grand Prix for “Social & Influencer Marketing”.
  • Asmita Dubey, Chief Digital and Marketing Officer, was named the World Federation of Advertisers (WFA) Global Marketer of the Year and is one of Forbes' five most influential CMOs of the year.
  • Gartner 2024 ranking: in the personal care category in the United States: Maybelline is the #1 Genius brand for the third year running. Eight brands in the Top 20 belong to the L'Oréal Groupe, a recognition of its digital leadership.

Qualitative criteria: Management

Weighting 7.5%

  • Continuation of the renewal of the Executive Committee. High retention rate for the Top 300.
  • Management of geopolitical crises.
  • Transformation of the Group: Beauty tech & cultural transformation.
  • Worldwide launch of the "Simplicity 2" programme.
  • Pulse survey (internal employee engagement survey): 92% participation rate. Employee engagement rate measured at 79%.

Qualitative criteria: Image, Company reputation, Dialogue with stakeholders

Weighting 7.5%

  • Embodying the Group's global leadership in the beauty industry
    • Opening keynote address at the Consumer Electronics Show (CES) in Las Vegas with Barbara Lavernos, a first for a beauty company.
    • Participation in the World Economic Forum in Davos.
    • Launch of The Value of Beauty Alliance in Brussels.
    • Participation in the China Development Forum in Beijing in the presence of the Chinese Prime Minister.
    • Keynote address at the Consumer Goods Forum in Chicago.
    • Launch of the unique partnership "De toutes beautés!” with the Louvre Museum.
    • Numerous articles published on L'Oréal's ambitious strategy in India (Le Figaro, Tribune du Dimanche, The Economic Times).
  • Sustainability
    • For the eighth year running, L'Oréal was awarded a triple “A” rating for its environmental leadership by the CDP.
    • L'Oréal is the first beauty company to measure the environmental footprint of its retail operations using EcoDesignCloud.
    • L'Oréal and Chenavari created the Solstice fund to support decarbonisation efforts of industrial suppliers.
  • Innovation and Beauty Tech
    • L’Oréal was awarded eight "Innovation Awards 2024" by the Consumer Electronics Show (CES).
    • L'Oréal acquired Gjosa, the start-up behind ground-breaking water-saving innovations.
    • L'Oréal launched Melasyl, a revolutionary molecule to treat localised pigmentation issues.
    • At VivaTech, L'Oréal unveiled Skin Technology, an advanced skin bioprinting technology, and CreAitech, an AI-generated content laboratory to stimulate creativity.
    • L'Oréal announced a partnership with Abolis and Evonik to deploy the next generation of biobased ingredients.
    • L’Oréal was placed in Fast Company’s Top 50 “Best Workplaces for Innovators” list in 2024 and was named winner for the Beauty and Fashion category.
  • An employer committed to its employees, to diversity, equity and inclusion, and to younger generations
    • L'Oréal announced the launch of a fourth employee shareholding plan.
    • L'Oréal Beauty of Inclusion Awards ceremony was held with Nicolas Hieronimus.
    • L'Oréal ranked no. 5 in the world and no. 1 in France in the 2024 FTSE Diversity & Inclusion index.
    • An event bringing together Paralympic athletes was supported by L'Oréal to mark the European Week for Employment of People with Disabilities.
    • Continuation of the L'Oréal for Youth and the L'Oréal For All Generations programmes.