The Group’s risk mapping process is led by the Ethics, Risks and Compliance Department with the support of all Functional Divisions and businesses. This mapping is reviewed by the Group’s Executive Committee, which validates it.
The risk mapping for all of L’Oréal’s activities is updated annually. This process to identify, analyse and assess significant risks strengthens Group actions and allows them to be prioritised. The results of this work are presented to the Audit Committee. The main risks to which the Group is exposed are described below.
The Group operates in a changing environment. Like any company, it is necessarily exposed to risks which, if they were to materialise, could have a negative impact on its business activities, its financial position and its assets, particularly in terms of reputation and image.
For taking an informed investment decision, as required by the regulations in force, this section presents the major risks in a limited number of categories (given the probability of their occurrence and the expected magnitude of their negative impact) taking risk management policies into account. In each category, the most material risks are mentioned first. This section specifies the way in which each risk factor could affect L’Oréal as well as the management policy implemented.
Risk management work classifies the residual risks by category of importance (low, moderate or significant).
However, a wholly risk-free environment cannot be guaranteed. Moreover, the Group could be adversely impacted by other risks of which it is not currently aware or which it does not consider material at the date of this document.
Residual importance | ||
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Risques liés à l’activité | Geographic presence and economic and political environment* | ![]() |
Information systems and cybersecurity* | ![]() |
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Health crisis* | ![]() |
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Reputational crisis management | ![]() |
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Data | ![]() |
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Beauty market and innovation | ![]() |
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Business ethics | ![]() |
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Developments in sales channels | ![]() |
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Human resources and organisational risk | ![]() |
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Product quality and safety | ![]() |
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Safety of people and property | ![]() |
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Industrial and environmental risks | Product availability* | ![]() |
Climate change | ![]() |
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Environment and safety | ![]() |
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Legal and regulatory risks | Non-compliance* | ![]() |
Legal disputes | ![]() |
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Intellectual property: trademarks, designs & models, domain names, patents | ![]() |
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Financial and market risks | Inflation and currency risk* | ![]() |
Financial equity risk | ![]() |
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Risk relating to the impairment of intangible assets | ![]() |