2024 universal registration document

3.6.2 Risk mapping

3.6 Risk factors and risk management

3.6.2 Risk mapping

3.6.2 Risk mapping

The Group’s risk mapping process is led by the Ethics, Risks and Compliance Department with the support of all Functional Divisions and businesses. This mapping is reviewed by the Group’s Executive Committee, which validates it.

The risk mapping for all of L’Oréal’s activities is updated annually. This process to identify, analyse and assess significant risks strengthens Group actions and allows them to be prioritised. The results of this work are presented to the Audit Committee. The main risks to which the Group is exposed are described below.

3.6.3 Risk factors

The Group operates in a changing environment. Like any company, it is necessarily exposed to risks which, if they were to materialise, could have a negative impact on its business activities, its financial position and its assets, particularly in terms of reputation and image.

For taking an informed investment decision, as required by the regulations in force, this section presents the major risks in a limited number of categories (given the probability of their occurrence and the expected magnitude of their negative impact) taking risk management policies into account. In each category, the most material risks are mentioned first. This section specifies the way in which each risk factor could affect L’Oréal as well as the management policy implemented.

Risk management work classifies the residual risks by category of importance (low, moderate or significant).

However, a wholly risk-free environment cannot be guaranteed. Moreover, the Group could be adversely impacted by other risks of which it is not currently aware or which it does not consider material at the date of this document.

Major risks to which the Group believes it is exposed
  Residual importance
Risques liés à l’activité Geographic presence and economic and political environment* Significant
Information systems and cybersecurity* Significant
Health crisis* Significant
Reputational crisis management Moderate
Data Moderate
Beauty market and innovation Moderate
Business ethics Moderate
Developments in sales channels Moderate
Human resources and organisational risk Low
Product quality and safety Low
Safety of people and property Low
Industrial and environmental risks Product availability* Significant
Climate change Significant
Environment and safety Low
Legal and regulatory risks Non-compliance* Moderate
Legal disputes Moderate
Intellectual property: trademarks, designs & models, domain names, patents Low
Financial and market risks Inflation and currency risk* Moderate
Financial equity risk Low
Risk relating to the impairment of intangible assets Low