2024 universal registration document

4. Sustainability Report

4.1.3.3 Findings of the material topics

The results of the double materiality assessment are presented in this section by topic and sub-topic in accordance with the CSRD's European Sustainability Reporting Standards (ESRS). The identification of material impacts, risks and opportunities (IROs), presented in this assessment, provides key information about L’Oréal’s resilience in the face of sustainable development challenges. Their presentation is organised according to their materiality along L'Oréal's value chain. Each dedicated section begins with a detailed presentation of material IROs.

Topics Material subtopics Relevant chapter ESRS   IRO

Upstream

Sourcing raw materials

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

Downstream

  • Distribution

  • Product use and endof-life

CLIMATE CHANGE CLIMATE CHANGE

Material subtopics

Climate change adaptation

CLIMATE CHANGE

Relevant chapter

4.2

CLIMATE CHANGE

ESRS

E1
CLIMATE CHANGE

 

           

Positive impact ; Negative impact ; Risk ; Opportunity CLIMATE CHANGE

Upstream

Sourcing raw materials

CLIMATE CHANGE

Topics

Climate change mitigation

Material subtopics

 

Relevant chapter

CLIMATE CHANGE

Topics

Energy

Material subtopics

 

Relevant chapter

 

ESRS

included

 

 

POLLUTION

POLLUTION

Material subtopics

Pollution of air

POLLUTION

Relevant chapter

4.3

POLLUTION

ESRS

E2

POLLUTION

 

     

Negative impact

POLLUTION

Upstream

Sourcing raw materials

CLIMATE CHANGE

POLLUTION

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

Topics

Pollution of water

Material subtopics

 

Relevant chapter

CLIMATE CHANGE

Topics

Substances of concern

Material subtopics

 

Positive impact ; Risk

ESRS

 

 

CLIMATE CHANGE

IRO

 

Topics

Substances of very high concern

Material subtopics

 

Relevant chapter

 

ESRS

CLIMATE CHANGE

 

 

Topics

Microplastics

Material subtopics

 

Relevant chapter

 

ESRS

CLIMATE CHANGE

 

 

WATER RESOURCES

WATER RESOURCES

Material subtopics

Water consumption

WATER RESOURCES

Relevant chapter

4.4

WATER RESOURCES

ESRS

E3

WATER RESOURCES

 

 

Positive impact ; Negative impact ; Risk

WATER RESOURCES

Upstream

Sourcing raw materials

included

WATER RESOURCES

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

Topics

Water withdrawal

Material subtopics

 

Relevant chapter

included

BIODIVERSITY AND ECOSYSTEMS

BIODIVERSITY AND ECOSYSTEMS

Material subtopics

Impacts on the extent and

condition of ecosystems

BIODIVERSITY AND ECOSYSTEMS

Relevant chapter

4.5

BIODIVERSITY AND ECOSYSTEMS

ESRS

E4

BIODIVERSITY AND ECOSYSTEMS

 

 

Negative impact ; Risk ; Opportunity

BIODIVERSITY AND ECOSYSTEMS

Upstream

Sourcing raw materials

BIODIVERSITY AND ECOSYSTEMS

BIODIVERSITY AND ECOSYSTEMS

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

BIODIVERSITY AND ECOSYSTEMS

Downstream

  • Distribution

  • Product use and endof-life

 

Topics

Impacts and dependencies on ecosystem services

Material subtopics

 

Relevant chapter

BIODIVERSITY AND ECOSYSTEMS

ESRS

 

 

 

Topics

Biospanersity loss due to land-use change, freshwater-use change or sea-use change

Material subtopics

 

Relevant chapter

BIODIVERSITY AND ECOSYSTEMS

ESRS

 

 

 

Topics

Biospanersity loss due to direct exploitation

Material subtopics

 

Relevant chapter

BIODIVERSITY AND ECOSYSTEMS

ESRS

 

 

 

RESOURCE USE AND CIRCULAR ECONOMY

RESOURCE USE AND CIRCULAR ECONOMY

Material subtopics

Resource inflows: formulas and packaging

RESOURCE USE AND CIRCULAR ECONOMY

Relevant chapter

4.6

RESOURCE USE AND CIRCULAR ECONOMY

ESRS

E5

RESOURCE USE AND CIRCULAR ECONOMY

 

 

Positive impact ; Negative impact ; Risk ; Opportunity

RESOURCE USE AND CIRCULAR ECONOMY

Upstream

Sourcing raw materials

RESOURCE USE AND CIRCULAR ECONOMY

RESOURCE USE AND CIRCULAR ECONOMY

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

Topics

Resource outflows: formulas and packaging

Material subtopics

 

Relevant chapter

RESOURCE USE AND CIRCULAR ECONOMY

ESRS

 

Topics

Waste from operations

Material subtopics

 

Relevant chapter

RESOURCE USE AND CIRCULAR ECONOMY

ESRS

 

 

 

WORKFORCE

WORKFORCE

Material subtopics

Working conditions

WORKFORCE

Relevant chapter

4.7

WORKFORCE

ESRS

S1

WORKFORCE

 

 

Positive impact ; Negative impact

WORKFORCE

Upstream

Sourcing raw materials

 

WORKFORCE

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

WORKFORCE

WORKFORCE

Downstream

  • Distribution

  • Product use and endof-life

 

Topics

Employee well-being and retention

Material subtopics

 

Positive impact

ESRS

 

 

WORKFORCE

IRO

 

Topics

Diversity, equity and inclusion

Material subtopics

 

Positive impact ; Negative impact

ESRS

 

 

WORKFORCE

IRO

 

PRIVACY AND PERSONAL DATA PROTECTION

PRIVACY AND PERSONAL DATA PROTECTION

Material subtopics

Protection of employee privacy

PRIVACY AND PERSONAL DATA PROTECTION

Relevant chapter

4.8

PRIVACY AND PERSONAL DATA PROTECTION

ESRS

S1/S4

PRIVACY AND PERSONAL DATA PROTECTION

 

 

Risk

PRIVACY AND PERSONAL DATA PROTECTION

Upstream

Sourcing raw materials

 

PRIVACY AND PERSONAL DATA PROTECTION

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

PRIVACY AND PERSONAL DATA PROTECTION

PRIVACY AND PERSONAL DATA PROTECTION

Downstream

  • Distribution

  • Product use and endof-life

 

Topics

Protection of consumer privacy

Material subtopics

 

Relevant chapter

 

ESRS

 

 

PRIVACY AND PERSONAL DATA PROTECTION

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

Material subtopics

Labour rights

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

Relevant chapter

4.9

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

ESRS

S2/S3

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

 

 

Positive impact ; Negative impact ; Risk

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

Upstream

Sourcing raw materials

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

Downstream

  • Distribution

  • Product use and endof-life

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

Topics

Working conditions

Material subtopics

 

Relevant chapter

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

ESRS

 

 

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

Topics

Rights of indigenous peoples

Material subtopics

 

Relevant chapter

HUMAN RIGHTS IN THE VALUE CHAIN AND COMMUNITIES

ESRS

 

 

 

PRODUCT SAFETY

PRODUCT SAFETY

Material subtopics

Personal safety of consumers

PRODUCT SAFETY

Relevant chapter

4.10

PRODUCT SAFETY

ESRS

S4

PRODUCT SAFETY

 

 

Negative impact

PRODUCT SAFETY

Upstream

Sourcing raw materials

 

PRODUCT SAFETY

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

PRODUCT SAFETY

Downstream

  • Distribution

  • Product use and endof-life

PRODUCT SAFETY

RESPONSIBLE LABELLING AND CONSUMPTION

RESPONSIBLE LABELLING AND CONSUMPTION

Material subtopics

Access to quality information

RESPONSIBLE LABELLING AND CONSUMPTION

Relevant chapter

4.11

RESPONSIBLE LABELLING AND CONSUMPTION

ESRS

S4

RESPONSIBLE LABELLING AND CONSUMPTION

 

 

Positive impact ; Negative impact ; Risk ; Opportunity

RESPONSIBLE LABELLING AND CONSUMPTION

Upstream

Sourcing raw materials

 

RESPONSIBLE LABELLING AND CONSUMPTION

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

RESPONSIBLE LABELLING AND CONSUMPTION

Downstream

  • Distribution

  • Product use and endof-life

RESPONSIBLE LABELLING AND CONSUMPTION

RESPONSIBLE MARKETING AND ADVERTISING

RESPONSIBLE MARKETING AND ADVERTISING

Material subtopics

Responsible marketing practices

RESPONSIBLE MARKETING AND ADVERTISING

Relevant chapter

4.12

RESPONSIBLE MARKETING AND ADVERTISING

ESRS

S4

RESPONSIBLE MARKETING AND ADVERTISING

 

 

Positive impact ; Negative impact

RESPONSIBLE MARKETING AND ADVERTISING

Upstream

Sourcing raw materials

 

RESPONSIBLE MARKETING AND ADVERTISING

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

 

RESPONSIBLE MARKETING AND ADVERTISING

Downstream

  • Distribution

  • Product use and endof-life

RESPONSIBLE MARKETING AND ADVERTISING

BUSINESS CONDUCT

BUSINESS CONDUCT

Material subtopics

Corporate culture

BUSINESS CONDUCT

Relevant chapter

4.13

BUSINESS CONDUCT

ESRS

G1

BUSINESS CONDUCT

 

 

Risk

BUSINESS CONDUCT

Upstream

Sourcing raw materials

 

BUSINESS CONDUCT

L'Oréal's own activities

  • Research & Innovation

  • Production

  • Design and Marketing

BUSINESS CONDUCT

BUSINESS CONDUCT

Downstream

  • Distribution

  • Product use and endof-life

 

Topics

Protection of whistleblowers

Material subtopics

 

Relevant chapter

BUSINESS CONDUCT

Topics

Management of relationships with suppliers

Material subtopics

 

Relevant chapter

BUSINESS CONDUCT

ESRS