2024 universal registration document

1. Presentation of the Group – Integrated Report

Our Sense of Purpose (raison d’être)

Create the beauty that moves the world

Our Strengths

NO. 1 IN BEAUTY

Our sole business:  beauty, nothing but beauty and all beauty

A unique portfolio of brands

A balanced, multi-polar model (Zones, Divisions, categories, distribution networks)

A global industrial footprint

Steady and sustainable economic and financial performance

see chapter 4 and section 1.1.6

Recognised social and environmental performance

Committed and qualified employees

see section 1.1.3

Loyal shareholders and stable governance

Culture of ethics, based on four Principles:  Integrity, Respect, Courage and Transparency

Our Strategy

UNIVERSALISATION AND SINGULARISATION

Universalisation involves the globalisation of brands by taking regional characteristics into consideration in order to serve and retain 1.5 billion consumers. Singularisation takes into account a growing global trend towards self-affirmation for both men and women by providing a diverse range of offers and personalisation. The goal is to offer inclusive beauty by responding to the specific aspirations of consumers in every region of the world. In contrast to standardisation, it is based on careful attention to consumers and a deep respect for their differences.

BEAUTY FOR EACH

L’Oréal aims to offer women and men around the world the best in cosmetics in terms of quality, effectiveness, safety, sincerity and responsibility in order to meet all their needs and all their beauty wishes in their infinite diversity.

Our Strategic Drivers

6 DRIVERS

Research & Innovation and the Green Sciences programme

see section 4.5.3.1.2

Creativity at the service of our brands

Operational and safety excellence

Digital and Beauty Tech

Multi-channel distribution

Sustainability commitments

see section 1.4.2

L'oreal for the future

TRANSFORMING OUR BUSINESS

EMPOWERING OUR ECOSYSTEM IN OUR TRANSFORMATION

CONTRIBUTING TO GLOBAL CHALLENGES

Our Dual Objective
ECONOMIC AND CORPORATE EXCELLENCE

to create sustainable value for all