2024 universal registration document

1.3.3 Ongoing transformation to meet new aspirations

1.3 Value-creating model

1.3.3 Ongoing transformation to meet new aspirations

1.3.3 Ongoing transformation to meet new aspirations

With €43.48 billion in net sales and more than 90,000 employees in 2024, L’Oréal is the worldwide leader in beauty.

Because the beauty market is a growing market with a focus on the future, the Group is, now more than ever, in a position to seize all opportunities, strengthen its leadership and ensure tomorrow’s success. Building on a long-term vision, with a clear strategy, L’Oréal continues its development by relying on its fundamental assets and transforming itself to respond to the new aspirations of consumers, employees and society, to become the company of the future.

Transition towards a more sustainable operating model

Through L’Oréal for the Future, the Group has given itself several sustainability ambitions, including (i) reducing its carbon emissions to achieve 100% renewable energy(1) use at operated sites, (ii) in terms of the reuse and recycling of water in its industrial processes and (iii) in terms of product design (formulas and packaging) through bio-sourcing and circular economy processes. The short- and long-term decarbonisation pathway with targets for 2030 and 2050 was validated in April 2024 by the SBTi.

On the social front, L’Oréal aims to ensure that its strategic suppliers pay their administrative staff a decent living wage and adopts policies to help people from disadvantaged communities to access employment. The Group has also committed, on the one hand, to supporting women in vulnerable situations with a charitable endowment fund of €50 million, and secondly, to investing €100 million in two investment funds dedicated to the circular economy and the regeneration of ecosystems, as well as €15 million via the L’Oréal Climate Emergency Fund to increase the resilience of vulnerable communities in the face of climate disasters. In 2021, L’Oréal co-founded the EcoBeautyScore(2) consortium, which now brings together more than 70 players cosmetics industry stakeholders. Its aim is to devise an environmental impact assessment and scoring system for cosmetic products to enable consumers to make more informed and sustainable choices. In November 2024, L’Oréal and Chenavari Investment Managers announced the launch of Solstice, a debt fund designed to enable industrial suppliers to accelerate the decarbonisation of major industrial projects.

Transformation of L’Oréal's formulation towards Green Sciences, to combine performance and sustainability

Drawing on the expertise of its researchers and the unique ecosystem that L'Oréal has created through exclusive partnerships with start-ups, research institutes and suppliers around the world, the Group works at the intersection of science and nature to create high value-added ingredients derived from Green Science (see section 1.3.4). Three innovative partnerships illustrate this:

  • The Group's Green Sciences incubator has identified the Interstellar Lab start-up. This Franco-American company is transforming agricultural practices with AI-controlled autonomous biofarms. This method has the potential to optimise and accelerate the production of ingredients of interest, even in constrained environments, to enrich L’Oréal's supply of high-quality ingredients.
  • L'Oréal is also continuing its partnership with French company Microphyt, which is revolutionising the production of micro-algae using a low-carbon fermentation process, with five beauty ingredients already selected with Microphyt for future industrial production.
  • In 2024, L'Oréal entered into a three-way agreement with Abolis Biotechnologies and Evonik to enable the discovery, development and manufacture of innovative and sustainable ingredients for beauty products and beyond.
Transformation to Beauty Tech to invent the beauty of the future

Technology is the future of beauty because of the phenomenal breakthroughs in artificial intelligence, robotics, the Internet of Things, 3D printing, nanotechnology, biotechnology etc., which make it possible to expand L’Oréal’s offering, satisfy all consumer expectations and offer an experience that goes beyond products.