7.5.2.3 Dividends
The limitation period for dividends is five years. Any dividends for which payment has not been requested are paid to the French Deposits and Consignments Fund (Caisse des Dépôts et Consignations).
7.6 Information and shareholder dialogue policy
L’Oréal is committed to improving the quality of its financial information and takes steps to ensure it maintains a regular dialogue with its shareholders and with French and international investors. Beyond its legal obligations, a whole range of information and communication tools is made available to all stakeholders to give them a better understanding of L’Oréal’s business model and the potential of the beauty market. These comprise documentation, including digital media on the L’Oréal Finance website, shareholder events and meetings either organised physically or virtually, and investor conferences and roadshows.
7.6.1 Additional communication tools
Keen on transparency and accessibility of information, in 2024 the Financial Communications Department shared a wealth of complete financial and non-financial information with the entire financial community. It relies on communication tools with a high emphasis on digital:
- L’Oréal makes available two comprehensive and complementary publications each year, the Annual Report and the Universal Registration Document, and one interim publication, the Half-Year Financial Report. These documents can be consulted and downloaded at www.loreal-finance.com. In 2024, the Universal Registration Document was published in an interactive format to improve user-friendliness and access to content.
- The www.loreal-finance.com website contains a complete set of all financial and non-financial information. Its content and ergonomics evolve regularly to provide quicker and easier access to information.
- The L’Oréal Finance mobile app, available on the App Store and Google Play, makes it possible to keep L’Oréal Finance news close to hand. Downloaded more than 97,000 times since it was created, it is highly appreciated by professionals and individual shareholders.
- The Letter to Shareholders and e-newsletters make it possible to keep shareholders and subscribers regularly informed of all the Group’s major events.
- The shareholder brochure describes the L’Oréal’s business model and explains the advantages of registered shares to answer questions that shareholders may have about this shareholding method.
- Several "best-of" films featuring the main events of the year have been made and posted on the L’Oréal Finance website, so our shareholders can relive these moments.
- Testifying to the loyalty of the shareholders who support the Group’s development over the long term, more and more shareholders are showing an interest in becoming registered shareholders. Thanks to preferential dividends and the advantages related to this method of shareholding, becoming a registered shareholder enables shareholders to be known to the Group, to have systematic and regular access to information, and to be closely involved in the Group’s development.
In 2024, the Group and the Financial Communications Department were recognised for their achievements:
- The digital Annual Report receives regular recognition, including the 2024 European Excellence Award for best annual report, the Top/Com Corporate Business gold award for best annual report, and the Stratégies du Luxe silver award in the websites and mini-sites category.
- On 19 November, L’Oréal received the Prix de la Pédagogie for the second year running at the 23rd Investor Awards, organised by Boursorama, in recognition of its best practices in financial communications.
- On 5 December 2024, L’Oréal received the gold prize for the CAC 40 company with the best digital communication and the bronze prize for investor relations, awarded by French trade magazine Le Revenu.
