2024 universal registration document

7.6.2 A large number of shareholder events for regular and detailed dialogue in 2024

In 2024, events were organised, some in digital format, to maintain relationships and promote dialogue:

• The Financial Communications Department and the Investor Relations Department organised a financial information meeting and telephone conferences intended for analysts and institutional investors, with journalists specialising in the cosmetics sector also invited along. The presentations of the Group’s financial results and the business activities of the Operational Divisions were broadcast live online at www.loreal‑finance.com. All the information presented was made available on this site, on the day of its publication, when the annual and half-yearly results were published, as well as at investor conferences. L’Oréal also held a Capital Markets Day for analysts and institutional investors on 2 and 5 December in the SAPMENA region.
• The Annual General Meeting was broadcast live and on demand, in French and English, on the L’Oréal Finance website. For several years, shareholders have had the option to vote remotely before the meeting via the Votaccess platform. In 2024, in order to respect shareholder democracy and encourage dialogue with shareholders, and in addition to the legal process for written questions, L’Oréal set up a dedicated online chat platform to receive, in the days preceding the Annual General Meeting⁽¹⁾, all shareholders’ questions to be made directly to Management. Shareholders also had the opportunity to ask questions both before and during the Annual General Meeting. This broadcast was viewed by around 1,500 shareholders.
• L’Oréal once again took part as preferred partner in Boursorama’s digital e-show, BoursoLive, on 24 and 25 June. Christophe Babule, Chief Financial Officer of L’Oréal gave a presentation on the L’Oréal model during a web conference and answered questions from web users. Béatrice Dautzenberg, L'Oréal's Global Director of Beauty Tech Services, was a speaker at a conference on the topic of “companies and the AI revolution". Attended by many shareholders, it has since gained nearly 434,000 views.
• L’Oréal met with approximately 500 shareholders over two meetings in the French regions on 10 October in Reims, and on 16 October in Aix-en-Provence.
• In total, the various conferences organised in 2024 received close to 441,000 views on demand.
• The Individual Shareholder Consultation Committee is a true body for consultation and dialogue with individual shareholders, and consists of 12 shareholders appointed for three years. As a representative of L’Oréal’s individual shareholders, this Committee actively participates, through its reflections and work, in the development and enhancement of the Group’s financial communication and acts as an ambassador. In 2024, the Consultation Committee met three times.
• The Investor Relations Department organises numerous meetings throughout the year with institutional investors of the main international financial marketplaces. They met with more than 900 investors in total.
• Finally, a free phone service is available to L’Oréal shareholders calling from France (0 800 66 66 66) or other countries (+33 1 40 14 80 50). An interactive voice server gives shareholders 24/7 access to information on share prices, key dates or a summary of the latest press release. The Shareholder Services Department can also be contacted using this number during business hours (8:45 a.m. - 6:00 p.m. Paris time).

7.6.3 2025 financial calendar