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L’Oréal in figures

A robust and balanced business model

The Group achieved dynamic growth in sales and robust profits in 2017. Operating margin and cash flows have set new records, confirming that L’Oréal’s business model is set to deliver robust performance and create significant value.

Our Profile

1st

cosmetics group worldwide  

150

countries

498

patents registered in 2017

82,600

employees

34

brands

Our Performance

L’Oréal’s balanced business model provides a platform for sustainable and profitable long-term growth.

€26.02 Bn

sales in 2017

+4.8%

like-for-like sales growth

Breakdown of 2017 sales (as %)

By operational Division

  • 46.6% : Consumer Products
  • 32.5% : L'Oréal Luxe
  • 12.9% : Professional Products
  • 8.0% : Active Cosmetics

By geographic Zone

  • 31.2% : Western Europe
  • 28.3% : North America

40.5% New Markets

  • 23.6% : Asia Pacific
  • 7.5% : Latin America
  • 6.7% : Eastern Europe
  • 2.7% : Africa, Middle East

By business segment

  • 29.3% : Skincare
  • 27.9% : Makeup
  • 17.5% : Haircare
  • 11.8% : Hair colouring
  • 9.2% : Fragrances
  • 4.3% : Other 

Weight of digital in sales  

€2.1 Bn

of sales in e-commerce

8.0%

of consolidated sales in e-commerce

+33.6%

of like-for-like growth in e-commerce in 2017 

Consolidated sales (in millions of euros) 

+4.8% 

in 2017 x

Our results

€4.68 Bn

operating profit

+7.6%

increase in dividend per share

Record operating margin at 18.0% of sales

Operating profit

(in millions of euros)

+3.0%

Increase in operating profit

Operating margin (in %)

Net profit excluding non-recurring items after non-controlling interests

(in millions of euros)

+2.8%

Increase in net profit excluding non-recurring items after non-controlling interests 

Earnings per share

(in euros)

+3.0%

Earnings per share in 2017

Balanced operating profitability

Profitability by operational Division

(as % of Division sales)

20.8% 

Total operational Divisions' profitability

Profitability by geographic Zone

(as % of Zone sales)

A solid financial situation at 31 December 2017

Net cash surplus

1,872

million euros

Short-term ratings

A1+

Standard & Poor's
SEPTEMBER 2017

Prime 1

Moody's
MAY 2017

F1+

Fitch Ratings
SEPTEMBER 2017

Capital expenditure

4.9%

of sales

A dynamic shareholder return policy

Dividend per share

  • Dividend
  • Increased dividend

in €

4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0 2014 2009 2013 2008 2016 2011 2015 2010 2017 2012 2.50 € 2.75 € 2.30 € 2.53 € 2.00 € 2.20 € 1.80 € 1.50 € 1.44 € 2.70 € 2.97 € 3.10 € 2.41 € 3.30 € 3.63 € 3.55 € 3.90 €
+7.6% 

Increase of dividend in 2017

€3.90

Preferential dividend of +10% for shareholders who have held shares in registered form since 31 December 2015

Pay-out ratio

53.4% 

Pay-out ratio 

(as % of profit)

€184.95

share price at 31 December 2017

€103.7 Bn

market capitalisation

Our "Sharing Beauty With All" indicators

Social and Environmental Responsibility Programme

The social and environmental responsibility programme "Sharing Beauty With All", launched in 2013, is aimed at making L'Oréal a model company in terms of sustainable innovation, production and consumption, and in sharing its growth with all the Group’s stakeholders.

76%

of new products analysed have an improved environmental or social profile  

-73%

reduction in CO2 emissions in absolute value in plants and distribution centres compared with 2005

-48%

reduction in water consumption compared with 2005

-37%

reduction in waste generation compared with 2005

3 A

ratings by CDP  

91%

of brands have assessed their environmental or social impact

53,505

people from socially and economically disadvantaged communities gained access to employment  

82%

of the Group's strategic suppliers  have been assessed and selected on the basis of their environmental and social performance

96%

of the Group's permanent employees have health insurance in line with best practices in their country of residence

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