Legal notices

This is a free translation into English of the 2015 L’Oréal Annual Report issued in the French language and is provided solely for the convenience of English–speaking readers. In case of discrepancy, the French version prevails.

Competitive positions and market share held by the group’s Divisions and brands mentioned in this report are based on studies, panels and polls obtained from specialised organisations and companies, or, in the absence of comprehensive studies, are the result of estimates made by L’Oréal on the basis of available statistical data.


In accordance with laws governing literary and artistic property rights or other similar rights, the reproduction or redistribution of the elements that make up the L’Oréal website, in whole or in part, is strictly prohibited. All of the brands cited herein are registered trademarks. L’Oréal is happy to welcome you to its website and to present its activities to the widest possible audience. The Group declines all responsibility for any difficulties encountered in accessing the site or for communication line failure.

On the Homepage

Desktop from top left to right: @nathaliemunozx3, @wickedbeautification, @livingdeadmakeup, @mico2014, @_akfreestyle, @babsbeauty, @marioncameleon, @ssssamanthaa, @lilacbat, @ _akfreestyle, @makeupshayla, @tenipanosian, @_akfreestyle, @dlishhhhh, @colour_obsession, @kimthainguyen, @colour_obsession, @iamamypham, @rebeccaseals, @ssssamanthaa, @sultrysuburbia, @babsbeauty, @greta_ag,@diamondmakeupgal, @sonjdra, @mariamglambeauty, @makeupbyjenny, @dirtymelodies, @lilacbat, @jerliciadotcom, @sonjdra.

Smartphone display (from top left to bottom right): @diamondmakeupgal, @rebeccaseals, @mariamglambeauty, @mico2014, @_akfreestyle, @babsbeauty, @dlishhhhh, @wickedbeautification, @livingdeadmakeup, @lilacbat, @_akfreestyle, @sonjdra, @sonjdra, @colour_obsession, @kimthainguyen, @sultrysuburbia, @nathaliemunozx3, @ssssamanthaa.

Photograph credits

Thomas Gogny, Nyx Professional Makeup, @makeupshayla, Craig McDean, YSL Beauté, L'Oréal Professionnel/François Kalife, Skinceuticals, Jean-Charles Recht, La Roche-Posay, Zhangn Zilin, Peter Lindbergh, Hervé Abbadie pour L’Oréal, Stéphane de Bourgies, Marcel Grubenman, Pierre Olivier, L’Oréal Hong Kong, Anita McCaskey, UN Global Compact/Kent Miller,, Julianne Moore, Liya Kebede, Zoe Saldana/Sébastien Calvet/L’Oréal Paris, Dermacenter Brasil Sao Paulo/J. Bruce Henderson/source Travel Retail, David Arraez/L’OréalTravel Retail, L’Oréal Travel Retail, Axel Alexander©L’Oréal Travel Retail, Garnier, Ali Kepenek, Creampictures, Adrian Bedoy/corporate creativity for L’Oréal, Claudius Holzmann©Creampictures, L’Oréal China, Craig McDean, Alex LU, Zhu Phoenix, L’Oréal Paris, Maybelline New York, Essie, Alain Buu, Nyx Professional Makeup, @nathaliemunozx3, @wickedbeautification, @livingdeadmakeup, @mico2014, @_akfreestyle, @babsbeauty, @marioncameleon, @ssssamanthaa, @lilacbat, @ _akfreestyle, @makeupshayla, @tenipanosian, @lindasteph, @dlishhhhh, @colour_obsession, @Lilydeletoile, Yves Saint-Laurent, Olivier Arnaud, Harry Weber/Photography, Lancôme, Eric Sauvage, Antoine Kralik,Urban Decay, Alain Buu, Christian Vigier, Lisa Eldridge for Lancôme, Nicolas Menu, François Kalife/L’Oréal Professionnel, Publicis/L’Oréal, Fabien Sarazin/L’Oréal, Redken, L’Oréal Produits Professionnels Brasil, MySalon Edu, FAB Beauty, Romain Vesin, Jean-Charles Recht, Dermaclub 2015/L´Oréal 2015, Adrian Bedoy/Corporate Creativity for L’Oréal, Facu Aguirre, Roberto Loffel, ©2015, Alex King, The Body Shop, ©2016 The Body Shop International Plc, Rob Matthews Photography, AvBergerem for L'Oréal Research and Innovation, Jean-Jacques SCHOONJANS, Andreas van BERGEREM, Isabelle WALTER, Françoise Ho, Zu Pheonix, Maybelline New York, Sadhna Manraj, Mawaheb Photography, Pierre-Olivier/Capa Pictures/L'Oréal, BluCobalto, Victor Sevillano/L’Oréal Spain, Brigette Cassidy, Muazzez Gunay, L’Oréal Peru, Zeynep Yazgonul, Chi Fai, Roberto Loffel, Sonia Bluteau for L’Oréal Canada, Jon Bradley, Frank Beer, Color and Information Studio, L'Oréal Argentina, Schawk/Shanghai, Metaluna Piotr Rudomino, L’Oréal Japan, L’Oréal Turkey, L’Oréal Taïwan, L’Oréal Morocco, Carlos Damanée, Cisco, RudyBalasko/Thinkstock, Gettyimages : View-stock et Xsandra, Photononstop : Blend, Leonello Calvetti/Science Photo Library, Kevin Dutton/GO Premium/GraphicObsession, Photosearch et Tetra Images, Thinkstock : Okea, Imagehub88, LarisaBozhikova, Margaret Rowe/GO Premium/GraphicObsession, L’Oréal/DR, X.

Video credits

Sixtine, Fondation L’Oréal, Maybelline New York, L’Oréal Paris, Yves Saint Laurent, InVRsion avec la collaboration de Hive Division, La Roche-Posay, Angie, X

Design & production

Published by the Administration and Finance and the Image and Corporate Communication Departments.

Design and Production: Publicis Consultants | Verbe

Development: Creative Web Solution


BTFrance, registered office located at Immeuble Jean Monnet, 11 place des Vosges – Quartier Gambetta, 92400 Courbevoie La Défense 5, France CEDEX, registered in the Commercial and Companies Registry of Nanterre under the number 702 032 - Tel. +33 (0)1 46 67 28 00


The Site has been developed for L’Oréal, a company with a capital of 112,596,669.60 euros, with its registered office located at 14 rue Royale – 75008 Paris, registered in the Commercial and Companies Registry of Paris under the number 632 012 100, acting for its Financial Communications Department telephone number: (hereinafter the "Company" or "we").

Publication Director: Sophie Gasperment
BTFrance, registered office located at Immeuble Jean Monnet, 11 place des Vosges – Quartier Gambetta, 92400 Courbevoie La Défense 5, France CEDEX, registered in the Commercial and Companies Registry of Nanterre under the number 702 032 - Tel. +33 (0)1 46 67 28 00

The Site and the elements that comprise it (such as marks, images, text, videos, etc.) are protected by intellectual property rights. The development of this Site represents a significant investment and work in common on the part of our teams. For this reason, except as expressly stipulated herein, we have not granted you any right other than that of consulting the Site for your strictly personal and private use. All use, reproduction or representation of the Site (in whole or in part) or of the elements which comprise it, on any media whatsoever, for other purposes, including, but not limited to, commercial purposes, is not authorized. On an exceptional basis, we may expressly authorize you to reproduce and/or represent all or part of the Site, on certain media. Any request for authorization in this regard must be submitted in advance to the following e-mail address: [email protected].

In the first place, we would like to remind you that use of the Site implies that you have available the necessary hardware and software resources for use of the Internet. Furthermore, we would like to remind you that the Internet does not allow the guarantying of the security, availability and integrity of data transmissions, accordingly we cannot be held liable in the event of errors, omissions, deletions, delays, faults (including, but not limited to, by the actions of viruses), of the lines of communication, the hardware and the software which is not under our control or in the event of non-authorized use or possible degradation of the content published on this Site. Even though we try to keep the Site accessible at all times, we cannot guaranty you access in all circumstances. In fact, and in particular for reasons of maintenance, updating, or other reasons which are beyond our control, access to the Site may be interrupted.

We defend the values of toleration and of respect of the rights of others. This is the reason that this Site may not be used as a vehicle for racist, violent, xenophobic, malicious, obscene or illicit proposals. In using this Site, you agree not to:
• distribute, injurious, defamatory, non-authorized, malicious content, infringing on privacy or image rights, inciting violence, racial or ethnic hatred;
• use the Site for political, promotional or proselytizing purposes;
• publish promotional or advertising content;
• divert the Discussion Space from its intended purposes, including, but not limited to, using it as a dating service;
• distribute information or content capable of upsetting the sensibilities of the young;
• conduct illegal activities, including, but not limited to, infringing on the rights as to software, marks, photographs, images, text, video etc.

We would like to stress that you must hold all rights and/or authorizations with respect to any applicable content that you wish to publish on this Site. In this regard, we recommend not publishing content (in particular photographs) showing recent architectural items, advertising creations, images of clothing designs in which the mark may appear (initials, logos, colour code of the brand, etc.). Finally, we note that content (including, but not limited to, photographs and videos) showing minors will not be accepted on this Site.

a. General provisions
We try to provide you with accurate and up to date information. Nevertheless, transmissions of data and information over the Internet not benefiting from absolute technical reliability, we cannot guaranty the accuracy of all of the data that is included on this Site. Furthermore, we would like to stress those inaccuracies and omissions may appear in the information available on this Site in particular through intrusion by third parties. Please inform us about any error or omission at the following e-mail address: [email protected].

b. Financial information provided on the site
Financial information provided on the Site is delivered for information purposes only. Therefore, L'ORÉAL not incur any liability whatsoever for the use that the User makes / make of such information. No warranty, expressed or implied, is made as to their suitability for a particular purpose. In any case, L'ORÉAL reminds the user that the information provided on the Site shall not be considered a recommendation to invest in any manner whatsoever. As such, they cannot in any way be interpreted as canvassing from L'ORÉAL. Similarly, they do not constitute an offer to subscribe, purchase or exchange of shares and / or other listed or unlisted securities of L'ORÉAL. Therefore, for any transaction that would be done, it is highly recommended to first gather user and under his responsibility, any advice and / or any information likely to enlighten in its approach, with of a professional financial advice. Users are informed that the quotations displayed on the Site are in principle disseminated with a lag of thirty (30) seconds from the time of their issuance. Finally, it is clarified that the information, specifically share prices are provided by an external service provider in L'ORÉAL. Neither L'ORÉAL nor its information provider cannot be held responsible for errors or delays in the transmission of information and their possible consequences.

c. Hypertext links
The hypertext links implemented on the Web Site may take your to Web sites published by third parties as to which we do not control the content. In consequence, and to the extent these hypertext links have been included on this Site in order to facilitate your navigation of the Internet, the consultation of such third party Web sites is entirely your choice and your exclusive liability. Furthermore, if you wish to create hypertext links to this Site, a prior request for authorization must be submitted to us at the following address: [email protected].

d. Cookies
Cookies are small files that are left on your computer during your navigation of a Web site (such as for example the pages consulted, the date and time of consultation, etc.) and which may be read during your visit to the same Web site. To benefit from all of the functionalities of the Site, it is better to set the browser to accept cookies. We would like to stress that the cookies do not permit us to identify you and the period for the conservation of the information recorded by the cookies on your computer is 6 months.

We may come to collect personal data which relates to you, in particular when you: (i) register for a service; (ii) download Downloadable Content; (iii) use a Segment and/or a diagnostic tool; (iv) register for a game/competition (v) send us an e-mail; (v) respond to a poll or study. This personal data will be the subject of automatic processing and may be used in three different ways:
• Statistical studies: we compile and study your personal data in order to define your profile and better adapt our services to your expectations. These statistical studies are strictly confidential;
• Monitoring of the customer relationship: if you send us a message, the data is kept and used to send a response to your request and to ensure its monitoring;
• Provision of services: sending of newsletters, access to certain counseling spaces, etc.

In conformity with the provisions of data privacy laws, you have a right to disclosure, correction, addition and deletion for the data that relates to you. To exercise this right, it suffices to send us an e-mail with proof of your identity to the following address: [email protected].

We may come to modify the content and information included on this Site as well to amend these Terms of Use, including, but not limited to, in order to comply with applicable new legislation and/or regulations and/or to improve the Site. Any modification and/or amendment shall be integrated into these Terms of Use.

The present Terms of use are subject to French law


What are cookies?
Cookies are small text files stored on your device (computer, tablet or mobile) when you are on the Internet, including on L’Oreal Group’s websites.We mainly use these Cookies on our sites in order to make your browsing more pleasant and to improve the use and the functionality of them; for instance, to recognize you on your next login and to offer you content tailored to your expectations and your interests. We also use these files to perform traffic statistics and to determine how you discovered our sites.

Which cookies do we use?
Depending on your device, we set up Cookies in particular to:
• identify you and learn more about you to offer you a personalized browsing,
• ensure a secure browsing and fight against fraud,
• offer you content related to your interests,
• suggest commercial offers taking into account in particular your preferences and your latest purchases.

How to set up cookies through my internet browser?
The settings from the Internet browsers are usually programmed by default to accept Cookies, but you can easily adjust it by changing the settings of your browser.
However, if you choose to disable the Cookies on your browser, you might not be able to benefit from all the functionalities offered by our websites.
For more information on the setting of Cookies, please consult the following links: (in French) or (in English);
For Internet Explorer™:,
For Safari™:,
For Chrome™:,
For Firefox™:,
For Opera™:

Are we welcoming cookies from third-parties?
Cookies from third-party websites may be stored on your device and are aimed to personalize and/or improve the content (including advertising) which may be offered to you during your navigation. Depending on the supports, several Cookies of third-party may be stored, including:

a. Content of Social Networks:
We may publish on our supports content from social networks. Thus, by consulting this content on our supports, a Cookie from this social network may be stored on your device. We invite you to read the Cookie Policy of these social networks for more information.

b. Flash:
Flash Cookies are files stored by the software Flash. This tool is often set up as an extension of the Internet browsers in order to display dynamic objects, as animated graphics or video sequences. Thus Flash Cookies may be installed since the use of this application. We invite you to read the Cookie Policy on the site

Do we put cookies on third-party support?
We may put our Cookies on websites of our partners broadcasting advertisements for our brands and/or products.These Cookies are mainly used to present you appropriate content, corresponding to your interests, and to evaluate the consultation of our content (including advertising).

Which cookies are set up on this site?
At 3/15/2016, the following Cookies are used on this Site(1):

Session cookie
• Purpose: Proper functioning of the website
• Nature: Functional (Mandatory)
• Description: Identification of a visit when a user logs in.

Google Analytics
• Purpose: Attendance and use of the site
• Nature: Performance (Optional)
• Description: A unique identifier is granted to each visitor through the Cookie __utma.
Thus, the same visitor shall not be recorded twice.

• Purpose: Optimization
• Nature: Functional (Optional)
• Description: A banner is displayed to inform visitors that cookies are used on this website. The cookie enables the banner to appear only once and not on each page.

As a reminder, by disabling Cookies through your Internet browser, you will disable all the Cookies, including those required for the good functioning of our websites.
(1) The names of the Cookies used are updated at least once a year, on January 1st of each year.