For the past four years, the online version of L’Oréal’s Annual Report has been designed to ensure a level of accessibility well beyond the benchmark legal requirements. Since 2019, L’Oréal has achieved the highest AAA rating, which attests to excellence in providing information, without discrimination. It also proves compliance with all best practices in terms of digital accessibility.

L’Oréal undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.  To this end, it will implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.

This declaration of accessibility applies to:

Compliance status

The L’Oréal 2022 annual report is in total conformity with RGAA 4.1 Double-A (AA).

Tests results

The compliance audit carried out by Ipedis reveals a 100% compliance rate:

  • 60 compliant criteria
  • 0 non-compliant criteria
  • 46 non-applicable criteria

Non-accessible content

The contents listed below are not accessible for the following reasons.


No non-conformities were identified on the L’Oréal 2022 Annual Report.

Derogations for disproportionate burden

No derogation identified.

Content not subject to the obligation of accessibility

No content not subject to the accessibility obligation.

Establishment of this declaration of accessibility

This statement was made on 13/03/2023.

Technologies used for the website development:

  • HTML5
  • CSS
  • JavaScript

The tests of the web pages were performed with the following combinations of user agents and screen readers:

  • NVDA with Google Chrome
  • JAWS with Firefox

The following tools were used in the evaluation:

  • Web Developer Toolbar
  • WCAG – Contrast checker
  • Accessible Color Picker
  • Taba11y
  • Axe DevTools – Web Accessibility Testing
  • Assistant RGAA
  • PDF Accessibility Checker (PAC) 2021

Pages of the site having been the subject of the verification of conformity:

Feedback and contact

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

Contact the communication department of L’Oréal Finance at the following email address: [email protected]

Contact channels

This procedure is to be applied in the following case:

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.

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