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News & Events

Investor Presentation

05/09/2019

Presentation by Jean-Paul Agon, Chairman and CEO, at the Barclays Global Consumer Staples Conference

All news

Financial calendar

30  July 2019

2019 Half-Year Sales and Results

All dates

Contacts

Investor relations and Financial analysts
+33 (0)1 47 56 86 82
Individual shareholder relations
+33 (0)1 47 56 83 02
From France
0 800 66 66 66
From outside France +33 (0)1 40 14 80 50
Your contacts

Frequently Asked Questions

Answers to the most frequently asked questions can be found online.

Questions and Answers

Loyalty Bonus and Registered Shares

Become a registered shareholder and receive a loyalty bonus of +10%. A preferential dividend: €4.231 instead of €3.852.
Before the end of 2019

Register your shares.

2020/2012

Hold your registered shares continuously for two full calendar years.

From 2022

For the financial year 2021, you receive for the first time the +10% loyalty bonus for your shares continuously held in registered form since 2019. You will be entitled to receive the +10% loyalty bonus in subsequent years if you hold your shares continuously for two full calendar years.

What are registered shares?

Holding registered shares means that your shares are registered in your name, making it easier for you to receive information from L’Oréal.

How to choose the method of holding your shares?

Identify the advantages that interest you the most! Direclty registered Managed registered Bearer
Custody of your shares by your financial institution
Management of your shares by your financial institution
Management and custody fees trade order free of charge
Trade order placed online on the planetshares website
Discounted rates for brokerage and bank fees
Entitlement to loyalty bonus of +10%
Automatic sending of the convening notice to attend the AGM
Automatic sending of the Letter to Shareholders - Invitations to shareholder meetings, etc.

REGISTERED SHARES AND A SHARE SAVINGS PLAN

If you hold your L’Oréal shares in a share savings plan (PEA) and you would like to benefit from the advantages of holding registered shares, in particular the loyalty bonus, while keeping the tax advantages offered by the PEA, you should choose to hold managed registered shares.

ADVANTAGES OF DIRECTLY REGISTERED SHARES

If you would also like to benefit from free management and custody fees, as well as preferential brokerage and bank fees, you should choose to hold directly registered shares. However this is only possible outside a share savings plan (PEA).

HOW CAN YOU FOLLOW YOUR REGISTERED SHARES?

The introduction of the preferential dividend has made it necessary to create specific ISIN codes. These codes make it possible to determine each year whether the shares concerned will give the right to an ordinary dividend or a preferential dividend.

TRADING CODE

  • FR0000120321
    The L’Oréal share is listed and traded under ISIN code FR0000120321.
    L’Oréal shares which have been registered during the current year and which will benefit from the loyalty bonus after 2 full calendar years are identified by this code.

BONUS CODES

  • FR0011149590 L’Oréal shares which were registered prior to 31 December 2014 and which already benefit from the loyalty bonus are identified by this code.
  • FR0013295268 L’Oréal shares which were registered in 2017 and which will benefit from the loyalty bonus in 2020 are identified by this code.
  • FR0013217056 L’Oréal shares which were registered in 2016 and which will benefit from the loyalty bonus in 2019 are identified by this code.

Only the FR0000120321 is a trading code. If you want to sell shares with the bonus codes FR0011149590, FR0013217056, FR0013295268, FR0013374436 your financial institution will deal with modifying this code in order to execute your order.

How to register or transfer your shares to registered form?

Regardless of your current situation, the registration of shares or conversion to registered shares takes place in 2 steps!

STEP 1 STEP 2
You currently hold bearer shares of L’Oréal and you wish to convert them to managed registered shares… Send your financial institution a request to register your shares to managed registered shares(3). Your financial institution will send your registration form to BNP Paribas Securities Services and will continue to manage your account.
NB: The custodial fees for your registered shares may increase.
You currently hold bearer shares or managed registered shares of L’Oréal and you wish to transfer them to directly registered shares… Send your financial institution a request to transfer your shares to directly registered shares. Your financial institution will transfer your shares to BNP Paribas Securities Services which will become your unique point of contact.
NB: Any fees for transferring your shares to registered form will be reimbursed by L’Oréal, for a maximum of €50, upon presentation of an invoice for fees.
You are not yet a L’Oréal shareholder and you wish to purchase directly registered shares…

Send BNP Paribas Securities Services an agreement for account opening and stock market services

To be sent to: BNP Paribas Securities Services C.T.S. Émetteurs - Service Mouvements Titres
Grands Moulins de Pantin
9 rue du Débarcadère
93761 PANTIN CEDEX - FRANCE

or request it on the following number:
+33 1 40 14 80 50 from outside France

or via the contact form

BNP Paribas Securities Services will be your unique point of contact.

Forms

To transfer your shares to registered shares

Download the order form to register managed registered shares or to convert to directly registered shares

To purchase l'Oréal shares

Download the contract for stock market services

To confirm a trade order placed by telephone

Download the confirmation form in French (to be sent within 48 hours)

Registering your shares has no fiscal impact. The tax regime for registered shares is the same as for bearer shares. If you hold L’Oréal shares in a PEA (share savings plan) and wish to benefit from the advantages of registered shares, then managed registered shares are for you.

Yes, your registered shares can be disposed of at any time, just like bearer shares. You retain complete freedom to the manage your shares.

The time required varies by financial institution. As a reminder, to benefit from the loyalty bonus from 2022, your shares must be converted to managed registered or direct registered by 31 December 2019. To ensure you meet the deadline, we suggest you send your registration order by 20 December 2019 at the latest.

Some financial institutions may charge you for transferring shares to directly registered form and we recommend that you ask your bank for information. We remind you that L’Oréal will reimburse you any transfer costs for directly registered shares up to a maximum of 50 euros. You simply have to send your request for reimbursement, together with proof of your transfer costs, and full bank details, to the following address:

Service Actionnaires de L’Oréal
BNP Paribas Securities Services
C.T.S. Emetteurs
Service Mouvement Titres
Grands Moulins de Pantin
9 rue du débarcadère
93761 PANTIN CEDEX
FRANCE

When you register your shares or transfer them to registered form, please remember to provide your e-mail address, so we can send you invitations to our exclusive shareholder events.

L’Oréal has negotiated very competitive brokerage costs for you.
Brokerage rage: 0.10% for all orders. No minimum.
Bank commission: €18.10 for paper forms; €8.10 for all other orders; €30 additional fee for payment by cheque.

You can learn more about the Loyalty Bonus and Registered Shares on this page.
You will find all of the information you need, as well as the enrolment, transfer and purchase forms. You can also call 0 800 66 66 66 (toll free from a landline in France) or +33 1 40 14 80 50 (from abroad).

FOR ANY QUESTIONS, CONTACT US!

Our shareholder relations team is available to answer your questions.

Contact us from France on 0 800 66 66 66.
Contact us from outside France on +33 1 40 14 80 50.

Send us an email at contact@loreal-finance.com

Access your account

Through its account holder, BNP Paribas Securities Services, L’Oréal now provides its directly registered shareholders with access to a secure Internet website, PlanetShares and the new mobile application Planetshares.
If you are a directly registered shareholder, you can at any moment access your account using the internet and/or the new mobile app.

Visit the planetshares.bnpparibas.com website