Responsibility - L'Oréal Finance: Annual Report 2018
2018 Annual Report


  • "Sharing Beauty With All"
  • Highlights
  • Citizen day
  • Foundation

"Corporate social responsibility: a strategic issue for L’Oréal"

Alexandra Palt

Chief Corporate Responsibility Officer and Senior Vice-President of the L’Oréal Foundation

Read the message

of products launched in 2018 have an improved environmental or social profile  


reduction in CO2 emissions in absolute terms at our factories and distribution centres since 2005


of brands have assessed their environmental or social impact


people from communities facing social or economic difficulties have gained access to employment

“Sharing Beauty With All”

The aim of the sustainable transformation programme “Sharing Beauty With All”, launched in 2013, is to make L’Oréal a model company in terms of sustainable innovation, production, consumption, and in sharing its growth with all Group stakeholders.

Sustainable innovation

By 2020, 100% of L’Oréal’s products will have an improved environmental or social profile. Reducing the environmental footprint of our formulas, protecting biodiversity through a sustainable and responsible sourcing policy for raw materials, eco-designed packaging and a zero deforestation commitment are all levers used by L’Oréal to support sustainable innovation.

Sustainable production

L’Oréal has set itself a target of reducing the environmental footprint of its plants and distribution centres by 60% by 2020, compared with 2005. Reducing greenhouse gas emissions in absolute terms, lowering water consumption and waste generation per unit of finished product and limiting the impacts of transportation have all become fundamental criteria for industrial performance at L’Oréal.

Sustainable consumption

L’Oréal is committed to helping its customers make sustainable choices. The Group is using a multi-faceted approach to achieve its objective: aggregating information on the environmental and social impact of its products, evaluating the footprint of each brand, raising awareness among consumers and making sustainable development desirable.

Sharing growth

Sharing its growth with internal and external stakeholders is a priority for L’Oréal. The Group helps people from underprivileged communities gain access to employment through multiple programmes, involves and empowers its suppliers through its sustainable development policy and offers its employees excellent benefits worldwide in terms of health insurance and welfare protection.

“Sharing Beauty With All” Progress Report

To learn more about L’Oréal’s progress and goals in sustainable development in 2018:

Download the Progress Report (PDF)

L’Oréal, global leader in sustainable development

L’Oréal has been recognised for the third year in a row as a global leader in sustainable development by CDP  , achieving an “A” score for carbon emissions, managing water consumption in a sustainable way and protecting forests in its supply chain – the three themes covered by CDP’s rankings. Every year, CDP assesses the performance of almost 6,800 companies in these three areas, awarding them a score of “A” to “D”. “L’Oréal’s teams, committed on a day-to-day basis all over the world, can be proud of this recognition, which demonstrates L’Oréal’s strong commitment on the path to transformation towards a more sustainable model. It encourages us to go further and faster in tackling the major environmental challenges that the world faces today“, said Jean-Paul Agon, President and CEO of L’Oréal, about the honour.

Behind the scenes of beauty

Sustainable development in China

L’Oréal has now been firmly anchored in China for over 20 years and plays a pioneering role in many areas. The Group both witnesses and contributes to China’s development, including environmental and social development. Zhenzhen Lan, Vice-President Corporate Communication and Public Affairs in China, explains the Group’s actions to encourage sustainable consumption.

Sustainable mobility is on the move at L’Oréal!

A range of diverse initiatives are being implemented in the L’Oréal group to reduce, offset or optimise employees’ travel. In September 2018, “Sustainability Week”– its key event mobilising employees around sustainable development issues – was dedicated to mobility, with staff encouraged to use more environmentally friendly forms of transport. In some countries, internal staff travel rules have changed, for example in China, where the teams have decided to take the train between Shanghai and Beijing rather than flying. Fleets of electric vehicles are now made available to employees at certain sites, such as the head office of the Operations Department at Saint-Ouen, in France. In South Korea, L’Oréal has replaced its entire fleet with hybrid cars, with the aim of reducing carbon emissions by 37% and fuel consumption by 51%.

All these initiatives are helping to make L’Oréal a business on the move, in a sustainable way!

The “Trions en beauté” campaign!

Which bin should shampoo bottles go into? Can the glass pots used for skincare products be recycled with other glass? Are stick deodorants recyclable? In France, 49% of users of cosmetic products recycle the packaging from their bathroom. L’Oréal brands in France, such as L’Oréal Paris, Garnier and Roger&Gallet have launched a campaign called “Trions en beauté” to help them recycle and encourage other consumers do the same.

The website helps consumers to sort their waste items, explains the importance of recycling and encourages everyone to get involved. The site promotes recycling by providing consumers with detailed information so that they know what to do with each type of product. More than a one-time campaign, the initiative is intended to make recycling a lasting, regular habit for an increasing number of consumers. The impact of this awareness-raising campaign conducted in partnership with Citeo – a key player in the circular economy in France – will be assessed each year.

Mexico, a country committed to sustainable development

In 2018, L’Oréal Mexico significantly reduced its environmental impact and positively impacted society as it moved steadily towards fulfilling the Group’s major sustainability goals. For example, investing in renewable energy and installing solar panels has led to a 26% reduction in CO2 emissions at L’Oréal Mexico’s manufacturing sites, compared to 2017. This achievement relates to two plants – one in Mexico and the other in San Luis Potosí, as well as the distribution centre in Mexico, which has been a carbon neutral site since 2017. The subsidiary also achieved the Group’s zero waste to landfill goal across all its production activities.